The Hardest-Working Paper in America | 
Thursday, December 14, 2023

Contact the Chicago Sun-Times

Have a question or concern? Here’s how to get in touch.

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General inquiries

The Chicago Sun-Times’ offices and studios are located on Navy Pier. Please make an appointment before visiting.

CST address and phone number

Phone: (312) 321-3000

Mailing address:
Chicago Sun-Times
Navy Pier, 848 E. Grand Ave.
Chicago, IL 60611

Customer service

Need to contact our customer service team? You can use the following phone numbers, email addresses and self-service websites for any inquiries about your account.

Custom Service Phone Hours

Phone: (888) 848-4637

Customer service hours:

  • Monday - Friday: 7 a.m. — 3 p.m.
  • Saturday: 7 a.m. — 12 p.m.
  • Sunday: 8 a.m. — 12 p.m.

Email: customerservice@suntimes.com

Contact Us: Back Issues

Back issues, photo licensing and reprints

Want additional copies of a recent newspaper? We can fulfill requests for issues published in the last 30 days. All orders are based on availability, and all papers are sent in their entirety. To place an order, please visit www.suntimes.com/backissues.

If you’d like to purchase a historic or current photo that appeared in the Chicago Sun-Times, please email our partner, the Chicago History Museum, at RightsRepro@chicagohistory.org. You can learn more about the Sun-Times Photography Archive here.

If you’d like to license or obtain a reprint of an article and/or photo that appeared in the Chicago Sun-Times, please visit the website of our licensing partner, PARS International, or call them at (212) 221-9595.

Existing home delivery customers can manage their account here:
suntimes.com/service

New and existing TV Weekly customers can manage their accounts here:
secure.iwantmytvmagazine.com/order/zipcode/1

Existing digital customers can manage their account here:
chicago.suntimes.com/pages/manage-your-account

Sign up for a new subscription:
suntimes.com/subscribe

Contact our newsroom

If you have a tip, an idea for a story, or feedback on journalism, you can contact us at tips@suntimes.com, or reach out to our reporters and editors directly. A few of our newsroom leaders are listed below.

Please visit our masthead for a complete list of our newsroom staff.

Letters to the editor

If you’d like to submit a letter to the editor for possible publication, see our submission guidelines and instructions. Please note that we reserve the right to alter the content of your letter to meet our editorial guidelines.

Advertising, classifieds and death notices

If you have general questions about advertising with the Sun-Times, contact our sales team by emailing advertisinginfo@suntimes.com or calling (312) 321-2200.

You can contact our classifieds department by emailing Matt Wozny at mwozny@suntimes.com or calling (312) 321-2345. You can also place a classified advertisement or death notice in our newspaper using our self-service portal at ads.suntimes.com.

Right to be forgotten requests

Click here to request the removal of an article under the Sun-Times’ “right to be forgotten” policy.

Press Releases

If you’d like to send a press release to our newsroom editors, please email metro@suntimes.com. If this is about breaking news or you have an event advisory, contact the Chicago Sun-Times wire service at wire@suntimes.com.